11Sight

24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full fletched co-browse session. On any device, including mobile, without installations. Thanks to recordings and automated transcriptions your interactions will become more effective and efficient. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent. Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

Meeting minutes - Automated. Acta helps you make meetings more productive with less execution delays by quick and faster follow-ups in due time by providing the automated minutes of meeting. Why ACTA? Transforming ideation to action. Clear ownership of action and quick follow-ups. Evidence of commitments and reference. Streamline all your meeting in one place. Automate your repetitive work and save time. Convert your meetings into work-flow management Intuitive Experience Acta's robo quite an intuitive experience.All you need to just invite [email protected] to your meeting and see the magic unfold. Join in any conference No matter what conference system you are using, Acta ROBO will join and generate classified meeting minutes. Automatic speech recognition You can view complete speech to text with speaker diarization (who is talking), who participated and recap of conversation. From the conversational speech, acta can segregated into action points, decision and key notes.

An unlimited number of users will have the ability to create, edit and manage their items directly in Agenda.NET. The application will provide the users with all necessary features and functions, customer-specific templates and default security settings, so only authorized users will have the ability to edit and see the items/reports. Documents (Backgrounds, Recommendations, and the Agenda Item / Staff Report) will be created in Microsoft Word (or other text editors) by using the existing document templates. Those templates will minimize the creation effort and guarantee a unified layout throughout different departments. Documents can be emailed, printed, and/or saved in different formats. They can be exported (with meta data) for the integration with any existing Document Management System or into our own Document Management System. Field descriptions, notifications, and labels can be customized (by using PV-Loco), so users will find familiar fields.

Collaborate with your team on the next agenda. Use the powerfull web-editor to complete your meeting minutes and instantly assign tasks. AgreeDo integrates nicely with Micrsoft Teams and others! Comments, follow-ups, attachments, flexible task lists, auto-history, advanced search, etc. Create meeting minutes, assign tasks and share decisions. Create your agenda with AgreeDo and share it with your team. Your attendees contribute to the meeting before it started. This cuts down the required meeting time tremendously. Track your project’s progress and create the agenda of the follow-up meeting with just one mouse click. All participants can add their ideas, topics and results to the agenda of the upcoming meeting. This way you tremendously reduce meeting time and your team gets more productive! A timer shows the remaining time for the ongoing meeting. An easy yet powerful feature to keep your meeting in time.