ACTIVEseries

3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SugarCRM. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

We created our Achiever CRM software to help you as a University or Training Provider improve how you work with your students – from that initial call or email through to course completion. Our workflows guide you through essential processes including event planning and enquiry handling. And you can make sure you never miss an opportunity with our automated communications and alerts. Achiever CRM software also helps you to comply with GDPR and general data protection rules – so you can communicate with confidence. The graphical, interactive dashboards in Achiever CRM give you a real-time view of what marketing activities are doing well. And as you build up your data you can start to compare months – or even years!

ADA is an On Line Learning Management System - a system to deliver, manage, and monitor learning courses on a local (Intranet) or global (Internet) network. An italian e-Learning system developed by Lynx s.r.l.