Adobe Sensei

Client Heartbeat is a Australia software company that was founded in 2012, and offers a software title called Client Heartbeat. Client Heartbeat offers training via documentation, live online, and webinars. Client Heartbeat is customer experience software, and includes features such as analytics, complaint monitoring, feedback collection, and survey management. With regards to system requirements, Client Heartbeat is available as SaaS software. Costs start at $25.00/month. Client Heartbeat includes 24/7 live support. Some alternative products to Client Heartbeat include MyFeelBack, Totango, and Webex Experience Management.

Keatext is an AI-driven text analytics platform that instantly processes customer reviews, surveys, and support tickets from multiple sources to help you find what needs immediate attention to improve your customer experience. You can upload data to Keatext as a CSV file or integrate directly with Zendesk, Intercom, Surveymonkey, and 400+ other platforms. Save your team hours of manual analysis and use Keatext's plug and play functionality in just 10 minutes. Key features: - Multichannel analysis - Opinion and sentiment analysis - Multilingual processing - Advanced data filtering - Advanced statistical analysis - Trend detection - Shared filtersets - Granular time comparison - Automatic grouping - Exportable analytics - Topic and opinion summary - Correlations Keatext has been utilized by brands in more than 10 industries including American Express, Orange, Brother International, and Bain Consulting.