Alcea CityTrack

Alcea CityTrack was born from our flagship Issue Tracking platform Alcea Tracking Solutions. Our mandate is to offer the best tracking solutions for all of your needs. This isn’t just an app for Citizen’s to report municipal issues, this is a full municipal management solution like no other. Alcea CityTrack offers a complete solution for municipalities which includes, the citizen reporting app, free from the app store, and comprehensive tools for municipalities to manage everything City related. Features include management of citizen’s reported issues, task management, help desk/service desk, maintenance scheduling, operations and asset management and stakeholder communication tracking. All this and a Knowledge base component too! Alcea solutions are used all around the world by thousands of organizations to securely manage all of their tracking requirements. Alcea CityTrack was created in collaboration with City professionals.